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My item and money stolen!!!

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  • BiztrHD
    started a topic My item and money stolen!!!

    My item and money stolen!!!

    .
    192.160.102.169 Canada WEBZEN 17:57 Friday December 14, 2018
    185.178.50.109 Germany Rappelz 12:37 Sunday December 16, 2018
    These two ip logins are unauthorized login. My in-game items and money(Rupi) are stolen! Can any admins help me with this please?
    STOLEN ITEMS: 1 Stage1 PET, 1 +16 Weapon, Over 2T Rupi - Overall it should be 20T worth of in game money...
    Last edited by BiztrHD; 17-12-18, 08:35 PM.

  • (MOD)Lagamandra
    replied
    In case you didn't apply it yet: limit the countries able to log into the game to the one you're regularely in.

    In regards to the missing items: please create a ticket here:
    https://login.webzen.com/Home/LogIn?...nquiry/190/945

    At the forums we are unable to help with the issue, that's handled by customer support only.

    Good luck!

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