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[ATTENTION] Scamming Prevention

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  • [ATTENTION] Scamming Prevention

    [PSA] Trade Scam


    *** ATTENTION ***

    Please check all of your trades before you click confirm.
    There are players who have been attempting to trade others and then they attempt to distract the player by pming them. At that point they try to substitute the item or change the amount they originally agreed to pay for that item.

    Check all trades - watch and be sure of your trades and if any player tries the scam screenshot and report them.
    Need to submit a ticket? Click http://cs.webzen.com/Inquiry/RegistInquiry/
    1) Choose the category of your issue.
    2) See if any of the listed articles resolve your issue.
    3) If none of the articles resolve your issue, you can click on the most relevant article to submit a ticket.

  • #2
    There have also recently been several cases of people impersonating friends or guildies, then asking you for stuff. Don't give them anything, ask them to PM you from their main for proof of identity if you want to, but most important DO NOT GIVE THEM ANYTHING.

    If you do, expect your stuff to be lost.



    [Rappelz] Critical Probability (base attacks only)
    Moderated Guild Website

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    • #3
      If a website with a web adress that does not end on .webzen.com (like coolevents.scammer.site for example) asks for your account data or provides a login windows that looks (almost) like that on the official webzen site DO NOT LOG IN THERE!

      If you do, you enter your login data right into the "please steal my stuff" database of a random 3rd party.



      [Rappelz] Critical Probability (base attacks only)
      Moderated Guild Website

      Comment


      • #4
        Cross server trades are unsupported and at your own risk. If you lose stuff, do not expect to get it back.



        [Rappelz] Critical Probability (base attacks only)
        Moderated Guild Website

        Comment


        • #5
          PLEASE be aware the difference between a Snowman "Repair" card and a Snowman card that can be tamed.



          The tameable Snowman card has a "1" in the bottom Right Corner.
          Need to submit a ticket? Click http://cs.webzen.com/Inquiry/RegistInquiry/
          1) Choose the category of your issue.
          2) See if any of the listed articles resolve your issue.
          3) If none of the articles resolve your issue, you can click on the most relevant article to submit a ticket.

          Comment


          • #6
            Update: Please see the following long standing rules.

            http://forum.webzen.com/forum/en/rap...-general-rules
            Need to submit a ticket? Click http://cs.webzen.com/Inquiry/RegistInquiry/
            1) Choose the category of your issue.
            2) See if any of the listed articles resolve your issue.
            3) If none of the articles resolve your issue, you can click on the most relevant article to submit a ticket.

            Comment


            • PORT
              PORT commented
              Editing a comment
              I was playing in party on ROA and disconnected and I never got in again. I already rebooted the PC
              It gives the following message: Login fail. Please try again (90305).
              What i can do???

            • Cyclones
              Cyclones commented
              Editing a comment
              I know that error code!

          • #7
            2016 Update:
            Mods will not PM a player in game to offer a coupon to refer players to any site, especially a "tinyurl" site.
            Any and all coupons must be entered into the Webzen Rappelz Website.

            Please do not send or click on any website that is sent via in game PM as that puts your account at risk.

            The following locations are used to enter a Coupon code:

            http://www.webzen.com/Coupon

            http://en.rappelz.webzen.com/game/coupon/
            Need to submit a ticket? Click http://cs.webzen.com/Inquiry/RegistInquiry/
            1) Choose the category of your issue.
            2) See if any of the listed articles resolve your issue.
            3) If none of the articles resolve your issue, you can click on the most relevant article to submit a ticket.

            Comment


            • #8
              Levelling services for pets or characters ("power levelling") are not supported trades - if you pay for these services and get scammed, do not expect any help with getting your (ingame) money back.



              [Rappelz] Critical Probability (base attacks only)
              Moderated Guild Website

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