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Official Forum Rules and Guidelines

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  • Official Forum Rules and Guidelines

    WEBZEN reserves the right to revise, change or expand these rules, in part or as a whole at any time. Any future changes from these rules are applicable immediately even without prior notice. Every person using the forums must adhere to these rules, continued use of the forum constitutes full acceptance to all rules listed below.
    Ignorance of these rules shall not be considered as an excuse.

    Official Forum Rules and Guidelines

    Sticky & Previously Posted Threads
    Sticky posts contain helpful or important information. Please check relevant sticky threads and check if someone else has already posted a similar thread, which may already provide the answer you seek. The search function can be very useful for this. Multiple threads with the same subject will be removed.

    Useful Thread Titles
    If your thread does not have a coherent thread title, it is possible that your thread will be deleted, not replied to, or edited without notice.

    Posting in the Correct Place
    If a thread is posted in the wrong area of the forum, it may be moved to the correct area at the Moderator’s discretion.

    Technical Support
    Technical support is not officially offered on these Forums. Any threads regarding requests for technical support will be looked at by other players and moderators; however for official technical support we request you send us a ticket at

    Inappropriate Behaviour
    Repeated behaviour deemed inappropriate by the Community Manager, GMs, or the Moderators may result in your account being suspended/banned from the forums/game. Inappropriate behaviour includes, but is not limited to, the following:

    Anything sexually related or nudity of any kind
    Anything related to illegal drugs or substances
    Any form of threat, vulgar, racist, homophobic, profane, religious, obscene, or otherwise negative remarks/comments deemed inappropriate by the Moderator.
    Flaming: hostile argument or insulting another forum user, or his/her point of view.
    Please note that flaming back in response to another user is also a breach of the rules and will be treated as such.
    Trolling: Attempts to incite others to anger, or cause frustration or upset; also attempts to incite flaming or ridicule another person.
    Misquoting: Changing a person's words in a quote to cause inaccuracy, defame, or to otherwise cause problems.
    Discussions about Politics and Religion

    As this forum is used by different age groups, cultural, and religious backgrounds, all discussions with political and/or religious content are prohibited.

    Pretending to be someone you’re not is considered a malicious act by the team and will be dealt with accordingly. This includes, but is not restricted to, falsely impersonating an employee of WEBZEN or another player. In addition, this prohibits one player from using multiple accounts to post multiple times, in a single thread.

    Links to Malicious Websites/Content
    The publication of damaging or malicious links to websites and/or pages, which contain content that is not allowed within the forum, is also prohibited.

    Posting Private Information
    Please do not post any personal information on the forums. This includes your e-mail address, instant messenger ID, phone number, or user name. Doing so greatly increases the chances that your account could be compromised by third parties and as a result any posts containing private contact information will be edited or deleted at the moderator’s discretion. If you have a query directly relating to an account, a character, or similar, please contact Customer Support via the Help Desk at

    Publishing files from the Rappelz Client
    It is expressly forbidden to publish any files from the Rappelz Client. All the files you need are contained in the installer, or downloaded from the auto-updater. Any links to individual files will be removed, as they may have been maliciously altered.

    All Caps
    Titles and threads that are in all capitals will be locked, edited, or removed at the Community Manager’s, GM’s or Moderator’s discretion.

    In order to keep the forum junk free; forum users are not allowed to post unwanted, irrelevant, annoying, or repeated messages. Any form of advertising not related to WEBZEN is strictly prohibited.

    Off topic
    Please do not stray from the topic stated within the body of the thread by its creator. Threads that have gone off topic will be edited, split, or locked. Threads posted in the incorrect section of the forum will be moved. Threads that are created with the sole purpose of having no meaning whatsoever will be removed from the forum.

    Taking control of another person's post to forward your own agenda will result in having your posts removed from that thread. Repeated hijackings can result in a ban from the forums/game.

    Thread Locked/Removal Discussion
    Discussing a locked or removed thread is forbidden and any posts found in regards to this will be removed. These threads were locked or moved for a reason. If you would like to discuss why a particular thread was locked or removed, please send a ticket at

    Moderators are volunteers that help manage the forums. They are ambassadors of the Rappelz Community who have been chosen for their game knowledge and ability to assist other players. If you have any problem with a moderator's actions, or how forum moderation is carried out, please send us a ticket at

    Bans will not be discussed openly on the forums for any reason. Any thread or post created for this purpose will be removed without notice. If you wish to discuss a ban, please send a ticket at

    Upon using this forum, you state that you have read, understand and agree with all of the above mentioned rules and regulations as well as the WEBZEN Terms of Service.

    Thank you for your understanding, and have fun discussing on the Official Rappelz Forum!

  • #2
    Forum signatures with autoplay in them and other massive intrusions into a normal browsing experience can expect to be removed.

    [Rappelz] Critical Probability (base attacks only)
    Moderated Guild Website


    • #3
      Accusations in the Forums:
      It has long been a forum rule that players are not allowed to "name and shame" other players for any reason. Accusations and reports of infractions are to be done by submitting a ticket to Customer Support and not done in the Forums.
      Need to submit a ticket? Click
      1) Choose the category of your issue.
      2) See if any of the listed articles resolve your issue.
      3) If none of the articles resolve your issue, you can click on the most relevant article to submit a ticket.


      • #4
        Necro posting:

        "Threads that have been dormant for 1 month are considered dead threads. IF you make a post to a dead thread, it must be a significant contribution; story update, new information on current events, new activity for games elsewhere, etc. Asking if a story or quest is dead or will be continued does not count. But needlessly "bumping" a thread to keep it alive simply for that purpose, will not change the date."

        (Thank you Mochatroid for this suggestion)
        Need to submit a ticket? Click
        1) Choose the category of your issue.
        2) See if any of the listed articles resolve your issue.
        3) If none of the articles resolve your issue, you can click on the most relevant article to submit a ticket.