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stuck character ! ! !

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  • stuck character ! ! !

    good day, first of all I am using the google translator in case something is poorly translated, I address you on this occasion because I have a locked character, it is a new level 9 character named CarolinaHerrera is an asura, when I try to enter and I select this character, he takes me out of the game saying that the game found a mistake, I do not want to lose the character because I already put gold and high level pets in his inventory, but if I log in with any other character, if he enters perfectly and without any error or failure, what can I do ???

  • #2
    Hi ShiroganeKei , Please submit your ticket to CS about this issue. In the ticket, please make sure you include your server name as well. Thank you.