wtf ? why my account is used ;/ ? first dc next you accouns is logged ;/ please repair this
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Unfortunately our solution didn't work and also FR servers have become affected by the problem. Find list updated below:
US: Reviac
EU: Serafin
DE: Mephisto
FR: Lamia
FR: Abhuva
We decided to keep servers open for the players that are already logged in. For everyone else, we advice to try the new content on a non affected server or wait for Gala developers to apply a fix. Unfortunately Gala wasn't able to give an ETA for this to happen and we cannot grant a fix to be live until tomorrow.
We are sorry for what happened and hope to re-enable everything as it was as soon as we can.
Your Webzen team
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This is exactly what is going around every freaking update/Epic. We have tested out and its working.....we have restarted and its working!?? Just because you test on your screens team and think its working --doesnt mean its ACTUALY working in the client/game!! You guys should really take in consideration to actualy enter the game after big update and see if it really WORKS like you think it works.
Without sending someone like GM into game to actualy check if everything is ok---guessing/should be OK its not OK way to do it!
P.S. If there are gonna be more updates later; rather shut down game for more than just few hours like maybe one whole day ( 24h) if you need more time to fix it but at least make sure after 24h players can log in without serious issues which ultimately means you shut down the game/server enough time so you can really test it out before getting it back online. This should be doable and i think players wouldnt mind beeing without game 1 day if it means its working next day--at least i can accept it NP at all
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Originally posted by Steppenwolf View PostThis is exactly what is going around every freaking update/Epic. We have tested out and its working.....we have restarted and its working!?? Just because you test on your screens team and think its working --doesnt mean its ACTUALY working in the client/game!! You guys should really take in consideration to actualy enter the game after big update and see if it really WORKS like you think it works.
Without sending someone like GM into game to actualy check if everything is ok---guessing/should be OK its not OK way to do it!
P.S. If there are gonna be more updates later; rather shut down game for more than just few hours like maybe one whole day ( 24h) if you need more time to fix it but at least make sure after 24h players can log in without serious issues which ultimately means you shut down the game/server enough time so you can really test it out before getting it back online. This should be doable and i think players wouldnt mind beeing without game 1 day if it means its working next day--at least i can accept it NP at all
Comment
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Originally posted by Altabrim View PostUnfortunately our solution didn't work and also FR servers have become affected by the problem. Find list updated below:
US: Reviac
EU: Serafin
DE: Mephisto
FR: Lamia
FR: Abhuva
We decided to keep servers open for the players that are already logged in. For everyone else, we advice to try the new content on a non affected server or wait for Gala developers to apply a fix. Unfortunately Gala wasn't able to give an ETA for this to happen and we cannot grant a fix to be live until tomorrow.
We are sorry for what happened and hope to re-enable everything as it was as soon as we can.
Your Webzen team
Comment
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