Dear players,
As many of you know by now, some of our servers are not working as expected: monsters not respawning, teleports would not work, and many other features aren't functioning.
We've been investigating this issue since the first time it was reported. Gala Lab developers have been awake with us until late night (Korean time) to solve the problem: despite our combined efforts and a short maintenance we still haven't found a fix.
We shall perform another restart on the affected servers and deactive the event that still have issues. However, if the issues return in the following hours we ask that you be patient whilst we work with the developers and INCA to find the exact cause of the issue and fix it.
EU: Serafin
FR: Lamia
DE: Minotaurus
We will keep you updated on the evolution of this bug.
Thank you for your patience and kind understanding.
Kind Regards,
WEBZEN team
As many of you know by now, some of our servers are not working as expected: monsters not respawning, teleports would not work, and many other features aren't functioning.
We've been investigating this issue since the first time it was reported. Gala Lab developers have been awake with us until late night (Korean time) to solve the problem: despite our combined efforts and a short maintenance we still haven't found a fix.
We shall perform another restart on the affected servers and deactive the event that still have issues. However, if the issues return in the following hours we ask that you be patient whilst we work with the developers and INCA to find the exact cause of the issue and fix it.
EU: Serafin
FR: Lamia
DE: Minotaurus
We will keep you updated on the evolution of this bug.
Thank you for your patience and kind understanding.
Kind Regards,
WEBZEN team
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