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Rare Item Ticket1 Exchange no response

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  • Rare Item Ticket1 Exchange no response

    Hi,

    I've created several tickets to Webzen in order to upgrade my item +9 by 6 lvls but I didn't have any response, does anyone know what can I do?
    Any GM can help with this issue?
    Tickets:
    428733
    428633
    428480
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