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Updated privacy policy - cyclic error

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  • Updated privacy policy - cyclic error

    Good day,
    I am returning after a period of inactivity. One of my accounts has the problem that it asks me to accept privacy policies. But after accepting them on the website, I again see the same window to accept them again. Try 5 times without removing it.

    Ticket 381177


    Thank you.

  • #2
    (VM)Fasterion please your help.

    Ty

    Comment


    • #3
      (VM)Fasterion Please your help
      Today webzen responded. But it didn't solve my problem.
      New ticket 381442

      They say:
      "Hello,
      Thank you for contacting the MU Online Support Team.
      We appreciate your effort for sending us your concern. Please be informed that our team will provide a step-by-step procedure on how to agree to the updated policy. Kindly refer to the link below for more information:
      muonline.webzen.com/news/notices/27182/important-regarding-gdpr-general-data-protection-regulation
      Should you have other concerns, please don't hesitate to contact us again.

      Regards,
      MU Online Support Team"


      My problem is that after accepting the new policies. Again he asks me to accept them and so on is repeated x times.

      Regards.

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