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MuOnline Error 2018 - Weird Error with Mu Launcher

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  • MuOnline Error 2018 - Weird Error with Mu Launcher

    14
    Have you experienced this problem? (Vote for YES)
    92.86%
    13
    Are you experiencing other problems loading MuOnline? (Vote for YES)
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    I'm having trouble running the MuOnline client, once I run the Mu.exe or Main.exe files, I'm prompted with this error: https://i.imgur.com/s5PpRW7.png. I have heard that it's a problem with NVIDIA G-Sync, resolution, or refresh rate, however, I have run Mu perfectly fine on this same laptop in the past. This error seems to be related to Intel powered machines.

    Error Below

    ---------------------------------------------------------------
    Notes:

    I have played MuOnline on this laptop in the past, it's an Asus ROG 752VL laptop running Windows 10, 1920x1080 res(native) with 75Hz refresh rate.

    I have tried disabling my AV, and Firewall(s).
    My graphics driver is up to date.
    I have run my computer with all other services disabled, still no luck.
    I have uninstalled the game, downloaded a fresh copy, and reinstalled, no luck. (even without AV/protection software)
    I have tried compatibility settings.
    I have tried administrator privileges.
    I have tried disabling G-Sync.
    I have tried lowering my resolution.
    I have tried an external display. (TV)
    I tried using a custom resolution profile (1366x768 and 1280x1024 @ 60Hz refresh), with g-sync disabled.
    I've tried deleting the WebZen registry key and reinstalling.
    I've tried running MuOnline from a Windows 7 Virtual Machine. <=--- ONLY CURRENT WORKAROUND
    ---------------------------------------------------------------

    Any suggestions or solutions would be greatly appreciated. It's an absolute shame that WebZen cares so little for its community that they won't even offer decent support or patch the bugs destroying their game.


    WebZen, please sell MuOnline to another company who will take better care of it.


    ---> ***** WORK-AROUND ***** <---

    If you've encountered the above error while loading MuOnline, unfortunately, WebZen has done nothing to fix it. There is only one workaround that I currently know of, and that's using VM workstation @ https://www.vmware.com/ca/products/w...valuation.html with a free virtual machine from https://developer.microsoft.com/en-u...dge/tools/vms/

    ** PS: YOU >MUST< ENABLE GRAPHIC(2D/3D) ACCELERATION IN THE VM HOST SETTINGS. **
    ** PSS: YOU MAY NEED TO ADJUST YOUR RAM/VIDEO MEMORY HIGHER IN THE VM HOST OR BRIDGE THE NETWORK CARD **

    GamingBoards.net help thread @ http://gamingboards.net/thread/3749/...load-2019-work

    GamingBoards gaming community is trying to provide support to the MuOnline community on our Forum @ http://gamingboards.net/ and Discord @ https://discord.gg/rPZtsBD
    Last edited by Codekill; 17-06-19, 02:27 PM.

  • Codekill
    replied
    Bumping to potentially help anyone else encountering this issue.

    Leave a comment:


  • Codekill
    replied
    Originally posted by RuiNadsy View Post
    Is this thing fixed?

    Edit: Nope, still the same with Season 14.
    Unfortunately, our voice isn't heard when it comes to WebZen.

    Leave a comment:


  • RuiNadsy
    replied
    Is this thing fixed?

    Edit: Nope, still the same with Season 14.
    Last edited by RuiNadsy; 21-09-19, 05:17 PM.

    Leave a comment:


  • Codekill
    replied
    We have been trying to help the MuOnline community @ our Gaming Forum www.GamingBoards.net and on our Discord @ https://discord.gg/rPZtsBD -- Feel free to join our community!

    Leave a comment:


  • MGMGsMGaMGMGrMGaMGpM
    replied
    NOAprendiZ file a report on support so that webzen will notice that this problem exist.

    http://forum.webzen.com/forum/en/mu-...rting-the-game

    Leave a comment:


  • NOAprendiZ
    replied
    I'm making the same mistake and I do not know what to do!
    I tried everything already!

    Windows 10!

    webzen support us, for God's sake!

    Leave a comment:


  • Codekill
    replied
    The orignal post of this thread has been updated.

    Leave a comment:


  • Codekill
    replied
    I've explained the only work around in the original post -- You can also visit the GamingBoards.net Forum or Discord for help.

    Leave a comment:


  • Fr3ia
    replied
    Originally posted by Codekill View Post
    I'm having trouble running the MuOnline client, once I run the Mu.exe or Main.exe files, I'm prompted with this error: https://i.imgur.com/s5PpRW7.png. I have heard that it's a problem with NVIDIA G-Sync, resolution, or refresh rate, however, I have run Mu perfectly fine on this same laptop in the past.

    Error Below

    ---------------------------------------------------------------
    Notes:

    I have played MuOnline on this laptop in the past, it's an Asus ROG 752VL laptop running Windows 10, 1920x1080 res(native) with 75Hz refresh rate.

    I have tried disabling my AV, and Firewall(s).
    My graphics driver is up to date.
    I have run my computer with all other services disabled, still no luck.
    I have uninstalled the game, downloaded a fresh copy, and reinstalled, no luck. (even without AV/protection software)
    I have tried compatibility settings.
    I have tried administrator privileges.
    I have tried disabling G-Sync.
    I have tried lowering my resolution.
    I have tried an external display. (TV)
    I tried using a custom resolution profile (1366x768 and 1280x1024 @ 60Hz refresh), with g-sync disabled.
    I've tried deleting the WebZen registry key and reinstalling.
    I've tried running MuOnline from a Windows 7 Virtual Machine. <=--- ONLY CURRENT WORKAROUND
    ---------------------------------------------------------------

    Any suggestions or solutions would be greatly appreciated. It's an absolute shame that WebZen cares so little for its community that they won't even offer decent support or patch the bugs destroying their game.


    WebZen, please sell MuOnline to another company who will take better care of it.

    If you've encountered the above error while loading MuOnline, unfortunately, WebZen has done nothing to fix it. There is only one workaround that I currently know of, and that's using a Virtual Box @ https://www.virtualbox.org/ or VM workstation @ https://www.vmware.com/ca/products/w...valuation.html with a free virtual machine from https://developer.microsoft.com/en-u...dge/tools/vms/


    GamingBoards gaming community is trying to provide support to the MuOnline community on our Forum @ http://gamingboards.net/ and Discord @ https://discord.gg/YQr8d2v
    How do I fix it?

    Leave a comment:


  • Codekill
    replied
    We've been trying to provide support to the Mu community on our Gaming Forum @ http://gamingboards.net/ and our Gamers Discord @ https://discord.gg/YQr8d2v

    Leave a comment:


  • Codekill
    replied
    Originally posted by UcDL View Post
    Bump it, I have the same problem with my laptop and I cannot use it playing MU > a year.
    I'm sorry to hear you're another victim of doing business with WebZen. Unfortunately WebZen has done nothing to fix it. There is only one work-around that I currently know of, and that's using a Virtual Box @ https://www.virtualbox.org/ with a free virtual machine from https://developer.microsoft.com/en-u...dge/tools/vms/

    Leave a comment:


  • UcDL
    replied
    Bump it, I have the same problem with my laptop and I cannot use it playing MU > a year.

    Leave a comment:


  • Codekill
    replied
    Originally posted by BigOTTOMANS View Post

    It's unbelievable. year is 2019, and everything is still same. Just 1 little script can handle this problem. But they choose to kick away new & old players very easily. I planned to spend 100 €. Luckly I see again how crap is Webzen.

    And last stand for mu is coming. All laptop's are minimum 120 hz in these days. Which customers buying new laptop= good bye muonline. If they not fix this issue ASAP they can't find player to play.
    It is definitely unfortunate that WebZen is such a poor company they can't manage this game properly. -- WebZen should sell the rights to Global MuOnline to a better company, who will actually care for it.

    Leave a comment:


  • StanForum9964
    replied
    Bump, same problem here.

    Leave a comment:

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