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[Help] Account Suspension

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  • Ticket #376062

    Comment


    • My account is in 7th place in the speed server ranking.
      My account was suspended for no reason.

      Ticket #375874

      Comment



      • hellow..... please help me, my ticket number is # 375745 my game is totally clean

        Comment


        • my thicket: #376120

          Comment


          • I send ticket again #376124

            help me

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            • My first send ticket is closed.....
              But my account still blocked...
              Now i send 2 ticket #376128
              please help me

              Comment



              • they closed my tickets, no answer .. I had to create a new ticket .. please help me ticket #376140

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                • My ticket: # 376137

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                  • Ticket #376262

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                    • Forwarded tickets up til this point. I got you Xxveng4dorxx
                      Sorry it take me a couple days to send it today.


                      Official [Global MU Online] fan site and game guide:

                      Comment


                      • help with this # 376655

                        Comment


                        • (VM)izakit
                          (VM)izakit commented
                          Editing a comment
                          forwarded your ticket

                      • For those who spent money and that webzen hadn't respond completely or partially to your demand, you still have the solution to open disputes with the payment methods (like Paypal) you used to buy Wcoins.

                        Comment


                        • Please forward my note. my main account lvl 780+ is unfairly suspended. my conduct does not match the suspension.

                          Ticket #377590

                          @(VM) izakit

                          Comment


                          • Originally posted by XGPTx71 View Post
                            Please forward my note. my main account lvl 780+ is unfairly suspended. my conduct does not match the suspension.

                            Ticket #377590

                            @(VM) izakit

                            CLOSED


                            "Greetings,

                            Thank you for contacting the MU Online Support Team.

                            We appreciate you taking the time to contact us about this issue. We regret to inform you that we cannot be of any assistance in this case according to our policy.

                            We apologize for any inconvenience this may have caused and thank you for understanding.

                            Best regards,
                            MU Online Support Team


                            NEW TICKET #377660
                            Last edited by XGPTx71; 06-09-19, 10:56 PM.

                            Comment


                            • XGPTx71
                              XGPTx71 commented
                              Editing a comment
                              Thank you very much.

                              A new ticket has been opened.
                              I just want to play again.

                              # 377909

                            • XGPTx71
                              XGPTx71 commented
                              Editing a comment
                              a week passed and I didn't have an answer on my subject.
                              on the contrary. All open tickets have been closed without any analysis. just ignore me.

                            • XGPTx71
                              XGPTx71 commented
                              Editing a comment
                              (VM)izakit you forgot me?

                          • I think that they are working well , i get blocked as well but I think they are right .When they are not right , let them think that they are right and keep it going and the wrong one will be bigger .When they have their mistake big enough , they will be destroyed themselves . U dont need to begging them like this

                            Comment


                            • XGPTx71
                              XGPTx71 commented
                              Editing a comment
                              I have a number of tickets closed without even being consulted. closed automatically, when they are not automatically closed they ask to contact in a new ticket that is automatically closed.

                              This is absurd, all the time violating their own privacy policies, preventing the user from having access to your data.
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