Announcement

Collapse
No announcement yet.

[Help] Account Suspension

Collapse
This is a sticky topic.
X
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • [Help] Account Suspension

    Hello.

    Unfortunately, another poorly implemented ban wave has appeared.

    Please, if you feel like you were wrongfully banned, make a CS Ticket about it and share that Ticket # here.

    I will be compiling a list for Admin to review. I have already pulled the following tickets for the complaints throughout the forums. Please add your ticket # in the comments to add it to the list.

    Lets hope for resolution, as I believe that most of you guys are innocent and dedicated players!
    With love,

    [Ticket # Review List - Wrongfully Banned]

    (The following tickets were already forwarded to Admin):
    #375637
    #375639
    #375647
    #375658
    #375660
    #375670
    #375671
    #375687
    #375689
    #375692
    #375695
    #375699
    #375703
    #375713
    #375739
    #375756
    #375764
    #375770
    #375781
    #375835
    #375836
    #375838
    #375839
    #375847
    #375849
    #375859
    #375861
    #375862
    #375863
    #375864
    #375866
    #375874
    #375875
    -----------
    #365428
    #375659
    #375662
    #375665
    #375693
    #375715
    #375814
    #375834
    #375876
    #375878
    #375883
    #375887
    #375888
    #375889
    #375890
    #375891
    #375892
    #375901
    #375902
    #375909
    #375913
    #375916
    #375918
    #375924
    #375928
    -----------
    #375635
    #375648
    #375669
    #375681
    #375685
    #375702
    #375704
    #375708
    #375742
    #375746
    #375819
    #375827
    #375870
    #375879
    #375903
    #375920
    #375930
    #375931
    #375932
    #375934
    #375938
    #375948
    #375949
    #375960
    #375962
    #375964
    #375969
    #375972
    #375986
    -----------
    #375646
    #375686
    #375714
    #375719
    #375749
    #375983
    #375988
    #375998
    #376003
    #376017
    #376023
    #376024
    #376030
    #376049
    -----------
    #375745
    #376043
    #376045
    #376046
    #376047
    #376051
    #376062
    #376120
    #376124
    #376128
    #376137
    #376140
    -----------
    #376137
    #376262
    -----------
    #376655

    (The following tickets have not yet been forwarded):
    #N/A
    Last edited by (VM)izakit; 30-08-19, 02:32 PM. Reason: updated. forwarded tickets.


    Official [Global MU Online] fan site and game guide:


  • #2
    Ticket #375699

    Comment


    • #3
      Thank you very much for your efford, many of us are loyal players who invest on this game because we love it. It is so unfair to be banned just for "assumptions". It's not fair to be included in a group where people who were actually hacking the game with this new character are destroying what we beloved and respect.
      We need fast answers to our tickets. They have to think about how much money we invest on this and how much we want to get what we have paid.

      Comment


      • (VM)izakit
        (VM)izakit commented
        Editing a comment
        Yes, it is not fair at all.

    • #4
      Ticket #375687

      Comment


      • #5
        Someone will refund lost money ? i want hit 700 but right now im not sure i can do this after this random ban. I spend so much money and i dont want donate more...

        Comment


        • (VM)izakit
          (VM)izakit commented
          Editing a comment
          We have been talking with GMs. They claim they "might" compensate these players.
          We are currently discussing about the compensation that will be provided to players once the investigation is done

      • #6
        Ticket #375713...

        My rw is 690 , and exp buffs are expiring in a day..how am i supposed to hit 700 now? :|
        Last edited by Mako93; 21-08-19, 05:43 PM.

        Comment


        • #7
          I am GM of Negative at Midgard, tickets in help of my members who ar eplaying Rune at *Speed Server*, plus I am old player since 2002. Only Runes Acc are blocked

          Tickets

          #375835
          #375836
          #375838
          #375839
          #375849

          Comment


          • #8
            cool that you started to do something i hope it wil be resolved

            #375637

            Comment


            • #9
              I just want to let you know that the ticket was sent from other acc i cant access the baned acc on web ;/

              Comment


              • #10
                number of my ticket #375658
                nice job VM Izakit
                im was frustaded with no answers
                tnx alot

                Comment


                • #11
                  Ticket #375770

                  Comment


                  • #12
                    Ticket # 375639 char name Biggi runespeed server
                    (send from anohter acc since i cant log the runespeed char and write them from that)
                    you must study this well !

                    Comment


                    • #13
                      ticket #375847

                      Comment


                      • #14
                        2 problems i dont have time for the rest of the event so even if they compansate me i wont reach lvl 700
                        do too this block atm chars have purcased xshop wing on and xp gear needed too reach lvl 700 within a week was 604 when block begun solo a hs nars wind spot
                        my gf have vacation so i have 0 more game time too nurse my char really really great this is
                        you must study this well !

                        Comment


                        • #15
                          looks like on the number of ticket that they have blocked 200 acc ++ this can actually kill Muglobal many will now leave (again)
                          you must study this well !

                          Comment

                          Working...
                          X