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Global Mu Online- Official Global Forum Rules

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  • Global Mu Online- Official Global Forum Rules

    Global Mu Online- Official Global Forum Rules

    Webzen reserves the right to revise, change or expand these rules, in part or as a whole at any time. Any future changes from these rules are applicable immediately even without prior notice. Every person using the forums must adhere to these rules, continued use of the forum constitutes full acceptance to all rules listed below.
    Ignorance of these rules shall not be considered as an excuse.

    Global Mu Online - Official Global Forum Rules and Guidelines

    Sticky & Previously Posted Threads

    Sticky posts contain helpful or important information. Please check relevant sticky threads and check if someone else has already posted a similar thread, which may already provide the answer you seek. The search function can be very useful for this. Multiple threads with the same subject will be removed.

    Useful Thread Titles

    If your thread does not have a coherent thread title, it is possible that your thread will be deleted, not replied to, or edited without notice.

    Posting in the Correct Place

    If a thread is posted in the wrong area of the forum, it may be moved to the correct area at the Moderator’s discretion.

    Technical Support

    Technical support is not officially offered on the Global Mu Online Forums. Any threads regarding requests for technical support will be looked at by other players and moderators; however for official technical support we request you send us a ticket at

    Inappropriate Behavior

    Repeated behavior deemed inappropriate by the Community Manager, GMs, or the Moderators may result in your account being suspended/banned from the forums/game.

    Inappropriate behavior includes, but is not limited to, the following:
    • Anything sexually related or nudity of any kind
    • Anything related to illegal drugs or substances
    • Any form of threat, vulgar, racist, homophobic, profane, religious, obscene, or otherwise negative remarks/comments deemed inappropriate by the Moderator.
    • Flaming: hostile argument or insulting another forum user, or his/her point of view.
      Please note that flaming back in response to another user is also a breach of the rules and will be treated as such.
    • Trolling: Attempts to incite others to anger, or cause frustration or upset; also attempts to incite flaming or ridicule another person.
    • Misquoting: Changing a person's words in a quote to cause inaccuracy, defame, or to otherwise cause problems.
    Discussions about Politics and Religion

    As this forum is used by different age groups, cultural, and religious backgrounds, all discussions with political and/or religious content are prohibited.


    Pretending to be someone you’re not is considered a malicious act by the Webzen team and will be dealt with accordingly. This includes, but is not restricted to, falsely impersonating an employee of Webzen or another player. In addition, this prohibits one player from using multiple accounts to post multiple times, in a single thread.

    Links to Malicious Websites/Content

    The publication of damaging or malicious links to websites and/or pages, which contain content that is not allowed within the forum, is also prohibited.

    Posting Private Information

    Please do not post any personal information on the forums. This includes your e-mail address, instant messenger ID, phone number, or Webzen ID. Doing so greatly increases the chances that your account could be compromised by third parties and as a result any posts containing private contact information will be edited or deleted at the moderator’s discretion. If you have a query directly relating to an account, a character, or similar, please contact Customer Support via the Help Desk at

    Publishing files from the Global Mu Online Client

    It is expressly forbidden to publish any files from the Global Mu Online Client. All the files you need are contained in the installer, or downloaded from the auto-updater. Any links to individual files will be removed, as they may have been maliciously altered.

    All Caps

    Titles and threads that are in all capitals will be locked, edited, or removed at the Community Manager’s, GM’s or Moderator’s discretion.


    In order to keep the forum junk free; forum users are not allowed to post unwanted, irrelevant, annoying, or repeated messages. Any form of advertising not related to Webzen is strictly prohibited.

    Off topic

    Please do not stray from the topic stated within the body of the thread by its creator. Threads that have gone off topic will be edited, split, or locked. Threads posted in the incorrect section of the forum will be moved. Threads that are created with the sole purpose of having no meaning whatsoever will be removed from the forum.


    Taking control of another person's post to forward your own agenda will result in having your posts removed from that thread. Repeated hijackings can result in a ban from the forums/game.

    Thread Locked/Removal Discussion

    Discussing a locked or removed thread is forbidden and any posts found in regards to this will be removed. These threads were locked or moved for a reason. If you would like to discuss why a particular thread was locked or removed, please send a ticket at


    Moderators are volunteers that help manage the forums. They are ambassadors of the Global Mu Online Community who have been chosen for their game knowledge and ability to assist other players. If you have any problem with a moderator's actions, or how forum moderation is carried out, please send us a ticket at


    Bans will not be discussed openly on the forums for any reason. Any thread or post created for this purpose will be removed without notice. If you wish to discuss a ban, please send a ticket at

    Upon using this forum, you state that you have read, understood and agreed to all of the above mentioned rules and regulations as well as the Webzen Terms of Service.

    Thank you for your understanding, and have fun discussing on the Official Global Mu Online Forum!
    Kind Regards,
    Your Mu support Team