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Cant use purchased items

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  • Cant use purchased items

    purchased some things for the speed server. When I try to use them the game won't let me. Anyone know how to get money or wcoin back for items the game won't let you use? any help would be appreciated

  • #2
    did you purchase the item that has "speed" on his name? you should file a report on customer's support


    • JMill
      JMill commented
      Editing a comment
      Yes, all items are for the correct server and are sitting in the xshop ready to be used. When I try to use them all the normal prompts pop up. After I click the final "Ok" button another prompt pops up and says "Failed to use" in the header of the prompt and "Cannot use selected item." in the body of the prompt. The only action I can take when this pops up is to click "Ok". The items don't activate and just sit in my xshop storage. Where do I go to file a report? I'm still pretty new and I'm struggling to find help/info with everything. Thank you for responding!