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  • Webzen.com
    started a topic Latency & zone change issue reports

    Latency & zone change issue reports

    Hello everybody,
    After our additional maintenance on 26th of October, server latency related issues and zone changing issues should be fixed.

    In case you encounter any issues with server latency or zone changing from today onwards, please let us know by replying to this forum thread.

    Please give us some additional pieces of information, such as:
    • Your private location (country)
    • Time of occurrence (server time)
    • Zone of occurrence
    • Misc. information you want to share
    Enjoy playing MU Legend!

    Regards,
    Your MU Team

  • Bisayakomate13
    replied
    Are they even fixing this issue? I've been supporting this game since day one buying the premium services but all I get are freaking disconnects while running my daily missions! This should be a priority, how the hell do you expect people to stay and play the game if the majority of them DISCONNECTS all the time. I had 2 guilds now with 6-10 people stopped playing because of this issue. Instead of updating the legend shop, DO SOMETHING about the latency. I am playing from Australia, there is no problem with my connection and my system, but I get 5-10 disconnects per day. I hope Webzen are responsible enough to prioritize what is good for this game!

    Leave a comment:


  • Botty
    replied

    Originally posted by Sazae View Post
    • Your private location: Brazil
    • Time of occurrence: All day long, every 15 minutes or so
    • Zone of occurrence: Both inside and outside dungeons - seems to me when I lag/get dc, other people do too (at the same time).
    • Misc. information you want to share: Couple time, it seems to me that the entire screen freezes, but the chat works. I was inside and epic dungeon and my screen froze. My chat worked so i told the team to clear the dungeon. After they were done clearing, i walked to the boss entry room (even though they were frozen, along w mobs and everything else). I was told that i was walking on their screen. Once i got to the entry room (with everything still frozen - as if i have dc'd), they went inside and the queue thing to enter the room appeard. I pressed accept and my screen loaded as i went inside the room. Everything came back to normal. This happened couple times with me already, ill try to make a video footage.
    Can confirm this has happened to me a bunch of times, either to myself or my fiance, the only reason we did not have to relog was thanks to the fact that the other person was able to clear the dungeon and click the boss room portal.

    Leave a comment:


  • Sazae
    replied
    • Your private location: Brazil
    • Time of occurrence: All day long, every 15 minutes or so
    • Zone of occurrence: Both inside and outside dungeons - seems to me when I lag/get dc, other people do too (at the same time).
    • Misc. information you want to share: Couple time, it seems to me that the entire screen freezes, but the chat works. I was inside and epic dungeon and my screen froze. My chat worked so i told the team to clear the dungeon. After they were done clearing, i walked to the boss entry room (even though they were frozen, along w mobs and everything else). I was told that i was walking on their screen. Once i got to the entry room (with everything still frozen - as if i have dc'd), they went inside and the queue thing to enter the room appeard. I pressed accept and my screen loaded as i went inside the room. Everything came back to normal. This happened couple times with me already, ill try to make a video footage.

    Leave a comment:


  • Mikolpo02
    replied
    • Your private location: PHILIPPINES
    • Time of occurrence 1200AM ONWARDS (GMT+8)
    • Zone of occurrence ANYWHERE (DUNGEONS, FIELD, TOWN)

    Leave a comment:


  • Speranza
    replied
    • Your private location (country)-Ucraine
    • Time of occurrence (server time)-11: 38
    • Zone of occurrence-All maps
    • Misc. information you want to share:
    • War Mager using skills in town-
    • Nickname: Roa Lvl--19
    • Using non stop skill, meybe clicker? i don't have idead i see this is 10 min. Non top using fire, normal character after dead again goin, but his stay and use,use,use... My sensation bot. Please control, this is.......!!!!!!!!!!!!!!!
    • Her using bug, for farm mobs and up lvl too, and how possibile, in 4 days up 4.500.000-in top first 3???

    Leave a comment:


  • Gebhart
    replied
    • Your private location (country): Philippines
    • Time of occurrence (server time): Whole Day
    • Zone of occurrence: Every Map
    • Misc. information you want to share:

      I'm able to log in to the game, however, NPCs doesn't show up (i'm at Dundrin BTW) and i'm also unable to move to a different map. Internet is working fine (as you can see since i'm able to report) and other games like old MU online works fine.

    Leave a comment:


  • Cyberlaw
    replied
    • Your private location (country): Russia
    • Time of occurrence (server time): whole day
    • Zone of occurrence: ALL ZONES
    • Misc. information you want to share: "SERVER CONNECTION ENDED" EVERY SINGLE TIME I CHANGE LOCATION. CAN'T FINISH MYSTERY CAVE QUEST.
    Please fix it - game looks good

    Leave a comment:


  • Pacyfista
    replied
    Don't know if thats help but i when i check ping on cmd command i have lost half data from this

    Leave a comment:


  • Chikz45
    replied
    • Your private location Philipines
    • Time of occurrence GMT +8
    • Zone of occurrence EVERY MAP
    • Misc. TO MUCH LAG I CANT SKILL AND I DONT SEE ANY MOOBS
    • i hope u can help me thx..i have good connection and PC

    Leave a comment:


  • OrdinaryNoob
    replied
    • Your private location (country): Egypt
    • Time of occurrence (server time): 2 days ago
    • Zone of occurrence: 3 continents so far
    • Misc. information you want to share: after reaching level 21 i didn't receive any main-story quests (yellow quests)

    Leave a comment:


  • Jemocracy
    replied
    • Your private location (country): Philippines
    • Time of occurrence (server time): whole day
    • Zone of occurrence: ALL ZONES
    • Misc. information you want to share: "SERVER CONNECTION ENDED" EVERY SINGLE TIME I CHANGE LOCATION. CAN'T FINISH MYSTERY CAVE QUEST.

    More power to MU Legend and WEBZEN!

    Leave a comment:


  • Prisoner
    replied
    • Your private location (country) : France
    • Time of occurrence (server time) : All the time
    • Now it's unplayable because the lag is always terrible !

    Leave a comment:


  • SteinBuster35
    replied
    • Your private location (country) : Philippines
    • Time of occurrence (server time): none
    • Zone of occurrence: Endless Tower, Epic Dungeons
    • Misc. information you want to share : Problem is the longer i stay in a dungeon or on ET, especially with a party, the lag gets worse to worst till you won't be able to move or do anything.

    Leave a comment:


  • Silvermirai
    replied
    I live in romania I have a very good isp, getting latency problems constantly today, people in my parties also complain of latency.

    Leave a comment:

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