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  • Latency & zone change issue reports

    Hello everybody,
    After our additional maintenance on 26th of October, server latency related issues and zone changing issues should be fixed.

    In case you encounter any issues with server latency or zone changing from today onwards, please let us know by replying to this forum thread.

    Please give us some additional pieces of information, such as:
    • Your private location (country)
    • Time of occurrence (server time)
    • Zone of occurrence
    • Misc. information you want to share
    Enjoy playing MU Legend!

    Regards,
    Your MU Team

  • #2
    Hello,
    • Your private location (country) Germany
    • Time of occurrence (server time) 25.10.2016 19:30-23:30 UTC+2
    • Zone of occurrence - Starting continent in every zone. Even when going into a house with one NPC in it
    Hope this will help.

    Comment


    • #3
      Originally posted by BanditRenard View Post
      Hello,
      • Your private location (country) Germany
      • Time of occurrence (server time) 25.10.2016 19:30-23:30 UTC+2
      • Zone of occurrence - Starting continent in every zone. Even when going into a house with one NPC in it
      Hope this will help.

      Hi,
      We actually had a maintenance today, 26th of October between 03:30 - 05:30 UTC which should have fixed the issues. Please test again during the day and let us know if you encounter any issues!

      Regards,
      Your MU Team

      Comment


      • #4
        Hello,
        • Your private location (country) Thailand
        • Time of occurrence (server time) 26.10.2016 6:30-7:30 UTC+7
        • I choose Na and Eu server
        • No sever in game
        Hope this will help.

        Comment


        • #5
          1. Russia
          2. all time when server start form yestarday
          3. I got " server connction ended" error when i try move in mystery cave portal and use portal stone or just change location. First time this error shows when i create character, pass the intro, and when i show in city. it show me the error "server connetion ended". But i just reload and start my game. But now i cant finish the quests.

          Comment


          • #6
            Thank you so very much guys,
            But I just went ahead and clarified it in the initial post:

            Please only report if you have issues from today onwards!

            Regards,
            Your MU Team

            Comment


            • Serega93rus
              Serega93rus commented
              Editing a comment
              i see my error today too) sry if wrong topic, but you should say it to developers. i cant test ur game lol

          • #7
            United States
            3:52am Central
            No servers available to select from

            Comment


            • #8
              • Your private location (country): Poland
              • Time of occurrence (server time): About 11.40 till now
              • Zone of occurrence: Every map, spawn point
              • Misc. information you want to share: Whenever i start to hit the mobs i get freezes, mobs are frozen, i die cause of it, probably ping is high still for me to the server even if other games works fine.

              Comment


              • #9
                Your private location philippines Time of occurrence 5:30pm till now Zone of occurrence stuck at loading screen Misc. When i enter my character in training area im stuck in loading screen but i hear the sounds. Plsss help. Thank you

                Comment


                • #10
                  • Your private location (country): Vietnam
                  • Time of occurrence (server time): About 8.00 AM till now
                  • Zone of occurrence: Every warp portal
                  • Misc. information you want to share: Everytime i try to warp to another map (town, zone, dung, rift, endless tower...) i get "server connection ended".

                  Comment


                  • #11
                    • Your private location (country) : Turkey
                    • Time of occurrence (server time) : 01:09 a.m
                    • Zone of occurrence: launcer
                    • Misc. information you want to share : now i am login webzen but on here >>https://member.webzen.com/ONE/Integration/Login/webzen.com they say my account and e mail not correct. so i cant update my account and cant play this game

                    Comment


                    • #12
                      • Your private location Sweden
                      • Time of occurrence 11:18 OCT 26 2016 ( UTC )
                      • Zone of occurrence Happends every now and then.
                      • Misc. information you want to share: Usually it's fine but sometimes the server connection is lost alittle now and then happends random.

                      Comment


                      • #13
                        • Your private location (country) : Thailand
                        • Time of occurrence (server time) : 01.20 PM
                        • Zone of occurrence : Launcer
                        • Misc. information you want to share : We can log into the game to open up the main symptoms of the page itself. It is the way to resolve it or not.
                          Im in Thailand We can play it? Login and links to Web Mu Legend, we can not press it into the game.

                        Comment


                        • #14
                          • Your private location (country) : Malaysia
                          • Time of occurrence (server time) : 11:38 UTC
                          • Zone of occurrence : Launcher
                          • Misc. information you want to share :
                            Cannot connect. Cannot click on game start. I am in Gold account with full buff. Pls resolve this issue fast. Else, pls refund!!!!!!

                          Comment


                          • #15
                            • Your private location (country) : Malaysia
                            • Time of occurrence (server time) : 19:47 UTC+8
                            • Zone of occurrence : Launcher
                            • Misc. information you want to share :
                              Cannot connect. Cannot click on game start. I am in Gold account with full buff. Pls resolve this issue fast. Else, pls refund!!!!!!

                            Comment

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