Hello everybody,
As already announced recently, we take using cheats of any kind, whether it is a third-party program, a glitch in the game, a bot system or any other kind of non-legit feature, very serious.

As such, we have identified the first wave of suspicious accounts and have applied immediate actions. We will continue monitoring this kind of activity very closely and will continue applying actions.


In case you feel that your ban is unjustified, please open a ticket describing your case via: http://cs.webzen.com/FAQ/List#228 .
In order to do so, you have to create an other Account. We are sorry for the inconvenience, we are already working on a more handy solution.



Best regards,
Your WEBZEN Team