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  • Known Issues

    What if I forgot my old account ID, password or email?

    You can recover account information from not merged accounts by
    1. Go to https://member.webzen.com/ONE/Integration
    2. Select the portal the account was created on

    Here you will find the functions to:
    - Have the account ID send to your email.
    - Have the password of the old account reset.

    FAQ article
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