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  • Connection Issues

    When troubleshooting online connections, you should keep in mind that you are not only dealing with your home network, but also the connections through your Internet Service Provider. Be aware that there can be a number of routers that your connection will pass through in order to reach the game server.

    Information transferred on the Internet is handled by shuttling bits of information, known as packets. For example, when you visited this web page, all the parts of the page were passed from the webpage server, through your Internet Service Provider's network, into your home network, and finally to your computer, all in packets. Downloading information from the Internet is simply a matter of passing packets back and forth between your computer and a server through a series of networks. If these packets fail to reach their destination or are corrupted during the process, you receive errors concerning your connection.

    Here is a short list of some of the things that can stop you from connecting:
    • Routers
      Some routers have certain settings that can interfere with the transfer of packets.

      ISP Maintanance
      Some internet service providers have scheduled maintanances that can affect connection speed and general connection. If speed is affected, then the server may timeout and disconnect you.

      Game Server Outages or Maintanance
      Occasionally servers will experience an outage. Any given outage can last up to 24 hours. Flyff also does a weekly maintenance every Tuesday starting at 8AM GMT+1 which could last from 3 to 5 hours.

      ISP Blocking
      some internet service providers will detect game traffic as peer to peer traffic, or wesite hosting traffic and block the ports listed below. Please contact your ISP to insure that they are no blocking traffic on the suggested ports, and state that you are playing a game and not using the ports maliciously.

      Internet Security Software
      Internet security software will block or filter information that may be vital for the software to run.
    Typically connection issues are caused by one or more ports being blocked by a firewall, router, or even your Internet Service Provider to help maintain security. These ports are the doorways used to send and receive information between your computer and the server. You must configure your router/firewall to have the game's ports open, and allow the program access if your security is set too high. You may also need to contact your Internet Service Provider to ensure that there are no ports blocked as well.
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