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  • Supprt

    Just checking, is support not working durring weekends?
    i can understand that they have lifes to, but i just wondering if there is any support "online/offline" days etc etc

  • #2
    Hello Bonnis,

    Our customer service team does not work on weekends. Usual office hours are Monday to Friday, from 8am to 5pm.


    Greetings~

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    • #3
      Hey thanks for replying. Been waiting 1 week (tomorrow) and still no respons. sorry for beeing annoying but i really want to start playing. and get back to the game.

      grettings

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      • #4
        Originally posted by (MOD)Amenofus View Post
        Hello Bonnis,

        Our customer service team does not work on weekends. Usual office hours are Monday to Friday, from 8am to 5pm.


        Greetings~
        still no respons. :/
        i just want to start playing, and spend some money on this game xD..


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        • #5
          Originally posted by (MOD)Amenofus View Post
          Hello Bonnis,

          Our customer service team does not work on weekends. Usual office hours are Monday to Friday, from 8am to 5pm.


          Greetings~
          bump :/

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          • #6
            Hello?

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            • #7
              Hello Bonnis,

              I'm sorry to hear about the long waiting time. Unfortunately we can't help you on the forums about this and I have to ask you for more patience until our customer service will get back to you via ticket. Posting on the forums won't speed up the ticket process.


              Greetings~

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