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Fixed Wcoin issue after the maintenance

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  • Fixed Wcoin issue after the maintenance

    Dear Community,

    Please be informed that during today’s emergency maintenance, we recovered data from 11th to 15th Oct 2019 as we found an issue within the data.

    Due to this measure, you may find
    unusual “Purchased” or “Used” record at Transaction History page (https://pay.webzen.com/History/Added/Wcoin).
    These records are normal, and your
    Wcoin and Redzen balances are correct.

    If you have any
    inquiry, please do not hesitate to send us a CS ticket.

    Best regards,

    Your Webzen-Team


    Community Support:

    What Player think i do.

    What i really do.

  • #2
    wondering where my wcoin go? I topped up 10 minutes ago and still not in my account

    Comment


    • Piccolo
      Piccolo commented
      Editing a comment
      If you have not received Wcoin after your payments are completed, please do not hesitate to send a CS ticket to the billing team.

  • #3
    Dear Players,

    Please be informed that you may experience
    Worldpay payment processing delay.

    If you have not received Wcoin after your Worldpay payments are completed, please do not hesitate to send us a CS ticket to the billing team.

    Please accept our sincere apologies for any inconvenience you may have experienced in respect to this issue.

    Best regards,
    Your Flyff-Team


    Community Support:

    What Player think i do.

    What i really do.

    Comment

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