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I complain E Mail change Ticket problem.. !!

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  • I complain E Mail change Ticket problem.. !!

    Webzen did not change my e-mail despite sending 3 tickets.

    my ticket was not resolved even though I entered all my details...

    webzen why do you don't change email so why is so stubborn ??

    Is there an alternative to changing mail ?? Thank you

  • #2
    Originally posted by MissMachine View Post
    Webzen did not change my e-mail despite sending 3 tickets.

    my ticket was not resolved even though I entered all my details...

    webzen why do you don't change email so why is so stubborn ??

    Is there an alternative to changing mail ?? Thank you
    Can you give me your Ticket No. and let's see what we can do. Thank you.

    Comment


    • #3
      Originally posted by [GM
      ZangetsU;n2400841]

      Can you give me your Ticket No. and let's see what we can do. Thank you.
      373442 Thank you GM ZangetsU

      Comment


      • #4
        If you may, kindly send another ticket and attached a fitting copy of any government-issued identification card (ID) clearly showing your personal information. Rest assured that we will keep the confidentiality of all your information and it will be used for the sole purpose of verification only.

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        • #5
          identification card ? how will my security be...you never helped Thank you..

          Comment


          • #6
            You really thing anyone at webzen is reading any c9 tickets? lol keep dreaming

            Comment


            • #7
              Originally posted by Yurippi View Post
              You really thing anyone at webzen is reading any c9 tickets? lol keep dreaming
              reading but not solve

              Comment


              • #8
                Originally posted by [GM
                ZangetsU;n2400894]If you may, kindly send another ticket and attached a fitting copy of any government-issued identification card (ID) clearly showing your personal information. Rest assured that we will keep the confidentiality of all your information and it will be used for the sole purpose of verification only.
                Hi,

                My Webzen account using security outlook.com, email address abcxyz@hotmail.com. But Unfortunately, i deleted email address abcxyz@hotmail.com out of outlook. Now, i cant receive any emails to that address, include The Verification Email from webzen. I have sent ticket but no response from webzen. I am very worried. Anybody please help me!

                GM please check my ticket No 384596. Thank you so much!

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