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2nd password reset

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  • Keiske
    started a topic 2nd password reset

    2nd password reset

    i haven't been playing for a long while and would like some help on how to reset my 2nd password as i don't remember it or the hint and answer.

    please help as played for a while and now am losing everything :,(

  • Donbones
    replied
    Hi can anyone help pls about my secondary password i forgot my secondary password and i want to play again thx .. here is my ticket number 340486 thx thx

    Leave a comment:


  • SPLNGZ
    replied

    Hi sir are you still active? I Forgot my 2nd password. Please help me i want to play C9 again

    Leave a comment:


  • SPLNGZ
    commented on 's reply
    Hi sir are you still active? I Forgot my 2nd password. Please help me i want to play C9 again

  • Keiske
    commented on 's reply
    thank you noctous for the informations.

  • Keiske
    commented on 's reply
    Miss Claire thank you very much, i didn't know it was reset, i just log inn the eu server and found out. again thank you very much.

  • Claire
    replied
    Hi,

    Your 2nd password has been reset. Please make sure to set a new password for the security

    ~Claire

    Leave a comment:


  • Noctous
    replied
    Hi,

    You can request a secondary password reset by sending in a ticket here:

    Secondary Password Reset Request
    http://cs.webzen.com/Inquiry/RegistInquiry/193/947

    Please be sure to include as much information you know about the account. Any information you know will help verify your identity as the owner of the account.

    The information can include:
    -registered birthday
    -the region you signed up
    -your email address
    -last 3 payment methods
    -last 3 items bought with wcoins
    -Screenshots
    -etc.

    You can let me know the ticket number when you are done so that I can report it to a GM.

    Regards,
    [SVL]Noctous

    Leave a comment:

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